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Old 20-12-2011, 21:05   #8
buckleb
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Join Date: Apr 2006
Location: Sawbridgeworth
Services: Vivid 200 Tivo 500GB
Posts: 366
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Re: just rang VM to upgrade to 100mb

Quote:
Originally Posted by BenMcr View Post
Nope, as far as I'm aware 100Mbit is still an engineer visit due to the need to check the signal levels
To jb66's point. I've often wondered about this.

Going by some of the posts on the official support forums a customer's power levels can be examined remotely. Would it not be possible to do this at the point of sale, or at least as part of the provisioning process?

As I said, just wondering

I wasn't at home when my superhub was installed, but my wife said that the installer only swapped my old modem for a superhub and didn't actually check anything (inside the house anyway).
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