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jb66 · 20-12-2011, 20:15

Why can't there be dedicated trained staff who can look at redtools and then decide if it can be done remotely. Or better yet post out a 6db attenuator etc, this will dramatically bring lead times down

The amount of money wasted sending techs to add a little block to a bit of coax is embarrassing, just have a look at the community forum.

"oh your signal is 8db, that's why your connections slow". Then I go out add a 6db attenuator and the connection is the same..

20-12-2011, 20:15	#7
jb66 cf.mega poster Join Date: Aug 2009 Posts: 5,386	Re: just rang VM to upgrade to 100mb Why can't there be dedicated trained staff who can look at redtools and then decide if it can be done remotely. Or better yet post out a 6db attenuator etc, this will dramatically bring lead times down The amount of money wasted sending techs to add a little block to a bit of coax is embarrassing, just have a look at the community forum. "oh your signal is 8db, that's why your connections slow". Then I go out add a 6db attenuator and the connection is the same..