[the icon]

So, had 50mb bb switched on on thursday as an upgrade from 30mb and its slower then the 30mb service.

i have used speedtest,net at different times over 24hours. (9am, 1pm, 6pm, 9pm, 1am, 5am) and not once has the BB came back at over 24mb just under half of what it should be getting, even on the 30mb it would average between 29mb and 30mb.

was it a mistake upgrading!?

here is my connection info

Connection
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 314750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 107 55616000 Kbits/sec 314750000 Hz 11.4 dBmV 37.9 dB Hybrid
Locked QAM256 105 55616000 Kbits/sec 298750000 Hz 12.1 dBmV 38.0 dB Hybrid
Locked QAM256 106 55616000 Kbits/sec 306750000 Hz 11.6 dBmV 38.1 dB Hybrid
Locked QAM256 108 55616000 Kbits/sec 322750000 Hz 12.0 dBmV 38.2 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 5 20480 Kbits/sec 45800000 Hz 42.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

Primary Downstream Service Flow
Downstream(0)
SFID 27001
Max Traffic Rate 53000000 bps
Max Traffic Burst 10000 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 27000
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort