Quote:
Originally Posted by Micky Finn
As I understand it, if you ask for the old box to be moved when you book the installation, it is put on the job sheet and that's what the engineer does. I didn't know that originally, but phoned VM ahead of installation and got them to add it to the job sheet. V+HD box moved to other room, no fuss, no multiroom charge. 
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When I had my TiVo installed earlier in the year, I didn't have to ask - they phoned me and offered free multiroom. They didn't put this on the installer's job sheet though, but he was very helpful and made a few phone calls to sort it out