[Burtie]

Thanks for the suggestion spider, as it happens, since I posted, the TiVo box has 'frozen' with all the 7 lights on solid, so called Virgin, explained the issue and then played merry hell when they said it'd be a week before anyone could come round as they're "very busy" !! I'm told an engineer will give me a call tomorrow to arrange to come round either tomorrow or Tuesday - lord help him if that's not the case ! (especially as, after 4 goes at getting someone to turn up, they were also supposed to be replacing the V+ box that's gone upstairs when the TiVo was installed and didn't because "it wasn't on the job sheet".....)

And thanks for the welcome message as well, I'll keeping checking back to see what other things are causing people issues