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philwhite100 · 18-12-2011, 16:16

I was thinking of upgrading from VIP50 to VIP100 but could not get the prices that applied to new customers as the VIP packages already have monthly discounts applied which is fair enough but i really do find things regarding upgrades or other changes to your services confusing as different CS staff tell me different things every time i call them.

I was told that if i wanted tivo 500gig i had to pay the install and activation fees.

18-12-2011, 16:16	#34
philwhite100 This tastes nice Join Date: Jan 2010 Location: Hindley Green Wigan Services: TV360/1gb internet Posts: 567	Re: New Customer Vs Existing Customers. I was thinking of upgrading from VIP50 to VIP100 but could not get the prices that applied to new customers as the VIP packages already have monthly discounts applied which is fair enough but i really do find things regarding upgrades or other changes to your services confusing as different CS staff tell me different things every time i call them. I was told that if i wanted tivo 500gig i had to pay the install and activation fees. __________________ I once had Amnesia, i remember it well !!!