grewer9, I've responded in your other thread. Your issue is not over utilisation of your CMTS, it's a load balancing issue. We are going to work on it in the early hours of Sunday morning.
---------- Post added at 22:36 ---------- Previous post was at 22:34 ----------
Quote:
Originally Posted by gulf4uk
hi
Am on 10mb and Suffering similar problems. last few weeks we have Suffered speed losses
showing .095 to 2.5 mb max for hours on End .Yesterday Friday was the worst 2.5 all day untill 2100 then back to 9.5 . oN Phone to tech dept they want to access my computer and see whats slowing it down well there is 3 in use so whats the point? they have played with Router (D-LINK) Channels its on 6 at moment and they said log in Daily find the channel best for you should fix it they said it has made no Differance . Latest was you are a fairly Heavy Downl oader could be that as well well that Rubbish normal browsing here EMAIL , WEBSITES, and not much Else.
There is Engineer calling again Tuesday to sort the TV service On demand has become totally useless picture break up all the time . i was told its loose on back of box tighten up will be ok . On three boxes Rubbish so engineer booked to check levels but why i mention this is Tech on phone Said Ask tech caller to look at your www there
trained to do it all . I have a feeling this again will be a total waste of my time and there's
As were on new 12 month contract leaving isnt an option getting the problem fixed
i very much Doubt we ever will .
Tony
frustrated gu14 area User
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Those issues sound related to me, so the engineer should be able to resolve both.