[JHollebon]

Hi, I don't know if this is the right place but anyway.

I have had a problem with my internet for a long time. It drops out but the computer never recognises it. Videos stop buffereing and gaming servers disconnect me on a regular basis. I thought it was just my old laptop being crappy but I have recently bought a new pc and gone for a wired connection. So today I wondered what would happen if I just plugged straight into the modem from my computer, and it is still happening. (If it helps at all, my friend next door is on Virgin aswell and never has this problem)

Any advice on tests I should run or settings I should change?

Thanks for taking the time to read.

EDIT: Location TW2
We were with blueyonder before virgin

I don't really know what im looking for for the make of the modem but it says on it Trade name : ambit