I would be interested to see the legal outcome of this. ntl
may have covered themselves with this section of the t & cs
Quote:
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10.1 We cannot guarantee that the Services will be fault free. If a fault occurs you should notify us by contacting our customer management centre.
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but i will do a little more legal research into this when i have the time and inclination
EDIT: to be honest Emulated it sounds like your email problems are being caused by something interefering with the connection to the mail servers- Anti Virus scanning email and spam filtering are the most common causes. PM me for my msn address if you want some help and i'll have a look at your problems.