Quote:
Originally Posted by harryxb
I am pretty sure I am very close to you in BL9. I had the same problem yesterday evening , my lowest download speed was around 0.015Mbps
I have contacted VM , the repair mentioned earlier was closed 12/12/2011. The speed in the daytime is ok , often up to 50Mbps, It is only in the 'peak' hours there seems a problem.
I have an engineer booked for tomorrow but I suspect now it is just a capacity issue and will not be solved quickly. I doubt I will get it resolved but I need the engineer anyway , my V+hd box needs replacing again  |
Different issue and CMTS mate.
---------- Post added at 15:43 ---------- Previous post was at 15:42 ----------
Quote:
Originally Posted by Grewer9
If it is a capacity issue, there really is only one resolve...leave VM. If VM cannot provide a reasonable service during peak hours, then it's simply a case of switching to a provider that can.
I believe that VM are simply adding more and more customers onto to old existing networks & servers that are simply now not capable of handling the demand.
Perhaps they should advertise 30MB as only during off peak hours....peak hours upto 1MB
and see how many new customers they get.
I'd wager that if the MD of VM was having similar issues with his/her home system it would be sorted within 24hrs.
|
It's not capacity from what I could see in the ticket. It's unexplained packet loss, causing slow speeds. Could be anything at this stage, i'll check the ticket on Sat night if still ongoing for you.