[Digital Fanatic]

Hi there



Apologies about the delay in replying to this thread. We have been awaiting some information rearding an upgrade that has been done. As of today we should start seeing a reduction in the problems with BBC I Player.



Can we ask that you do a few tests in the next 24 hours and ask anyone who has not done so in the last 48 hours to do a reboot on their boxes and try the application again.

Please let us know if your still getting problems and we can check individual accounts.

Can you also please start your own individual posts so we can keep a track on each persons query.



Once again we apologise for the delay and thank you for your patience with us in this matter.



Thanks

Claire


--------------------------------------------------------------------------------
Claire D
Help & Support Forum Team

http://community.virginmedia.com/t5/...884935/page/14