Quote:
Originally Posted by Masque
You will that all other ISP's do exactly the same as Virgin Media so do please remember to go on al their forums to complain in exactly the same way.
If you want a better deal ring in or you will never know.
Do you check your energy provider every year to ensure that you have the best price on offer, somehow I doubt it and you are therefore just being pedantic.
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If I was a customer of the other ISP's I would.
The energy providers run a cartel there is no or very little difference.
I did ring in and no better deal for me. Although I did ring in for my 84 year old mother.......no better deal for her either but they can change her TV so she does not pay the £6.00 P/M for channels she does not watch. You can draw your own conclusions as to why VM would want to charge an old lady for channels she does not watch.
Even if you do not agree that VM new customers get a better deal it is not a nice way to in effect take advantage of your customers.
As a matter of fact what was VM's latest Profit figures ?
In any event kind regards.
---------- Post added at 13:11 ---------- Previous post was at 13:02 ----------
Quote:
Originally Posted by bubblegun
But that would be madness. Those same customers might be perfectly happy to pay the higher rate for many years without re-contracting so why would they voluntarily reduce how much they get from customers?
It may be a bit immoral and dishonest but its the way most companies do business. Until more companies decide to have an "honest conversation" [to quote the recent British Gas campaign] on price then I doubt this is going to change.
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Yes thats what it is immoral and dishonest but them I'm biased and not employed by VM !