I am pretty sure I am very close to you in BL9. I had the same problem yesterday evening , my lowest download speed was around 0.015Mbps
I have contacted VM , the repair mentioned earlier was closed 12/12/2011. The speed in the daytime is ok , often up to 50Mbps, It is only in the 'peak' hours there seems a problem.
I have an engineer booked for tomorrow but I suspect now it is just a capacity issue and will not be solved quickly. I doubt I will get it resolved but I need the engineer anyway , my V+hd box needs replacing again
