15-12-2011, 08:34
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#24
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Inactive
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
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Re: New Customer Vs Existing Customers.
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Originally Posted by Skie
To be fair, they do it when they want *more* money :p
If VM had any sense, they would have a small team of staff checking customer accounts and calling them up offering to change them to the cheaper price for the same package if they re-up for another year. That would get them a lot of good will from customers, and obviously guarantee the income for another 12 months when the customer may have left or got a better deal via retentions. Wouldn't have to do it to all customers, but they could target the soon to be infinitied areas for some quick wins.
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Quote:
Originally Posted by BenMcr
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Yes, you’ll be working towards targets. But when you consider your talent and our products, hitting them will come naturally.
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Sales targets by any chance
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