Cable Forum - View Single Post - Problem Connecting To Internet With New Router

MovedGoalPosts · 14-12-2011, 20:32

You need to power off the modem when you connect or change the device directly connected to it, i.e. the router.

Assuming that you have a cable router, not an ADSL one that won't work with cable modems, there is no requirement for a password or user. The modem is the bit linked to the Virgin Media Network and uses it's own means to authenticate to the ISP. Your router should be automatically (dynamically) issued the necessary IP connection info needed to connect to the modem and router.

14-12-2011, 20:32	#4
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: Problem Connecting To Internet With New Router You need to power off the modem when you connect or change the device directly connected to it, i.e. the router. Assuming that you have a cable router, not an ADSL one that won't work with cable modems, there is no requirement for a password or user. The modem is the bit linked to the Virgin Media Network and uses it's own means to authenticate to the ISP. Your router should be automatically (dynamically) issued the necessary IP connection info needed to connect to the modem and router.