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Re: Virgin aims to tickle loyal customers.
Quote:
Originally Posted by spiderplant
Now come on, den. Many times you've complained about VM's "woeful lack of communication". But when they do exactly that, it's a "cheap gimmick".
You can't have it both ways. 
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Yes l hold my hands up to complaining in the past about their communication but they have improved in that area in the last year and l give them due praise for that.
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