Quote:
Originally Posted by Digital Fanatic
Just checked and i'm assuming you are affected by ticket 1826093 as it's the only one I can find for that postcode?
The SLA for this ticket is to be resolved by Tuesday. It isn't a cable that needs replacing at all, it's unexplained packet loss on your CMTS and cable.
Networks will have to fully investigate and track down whats causing the packet loss that leads to slow speeds. HTH
|
Is there any news on this ticket yet, as there is currently no improvement on my connection??