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djfunkdup · 14-12-2011, 01:19

If it makes any difference m8 i got upgraded from 50 to 100 over the phone.i already had a hub after it was swapped out when i was on 50..

I think it depends on who you get when you call.some seam to be better informed than others. as someone else said you could be showing high/low power levels and they could be needing adjusted ,but they should have told you that and anyway adjusting power levels should not be a chargeable call out..

call retentions

14-12-2011, 01:19	#8
djfunkdup cf.geek Join Date: Aug 2009 Location: DaRk SiDe Of ThE MooN Services: Hyper-Optic 1Gig Posts: 645	Re: Upgrading From 50mb To 100mb If it makes any difference m8 i got upgraded from 50 to 100 over the phone.i already had a hub after it was swapped out when i was on 50.. I think it depends on who you get when you call.some seam to be better informed than others. as someone else said you could be showing high/low power levels and they could be needing adjusted ,but they should have told you that and anyway adjusting power levels should not be a chargeable call out.. call retentions