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thenry · 13-12-2011, 22:13

To be honest with you mate I didn't realize how much work some area techs are under which is a lot. So everythings been sorted £££ wise? its the tech booking, the long wait you're complaining about? if so, tomorrow during the day call VM and ask to speak to "retentions/thinking of leaving" and ask them if they can move the booking forward. They will then forward it to the relevant agents to see if it can be done, also at this point give them your mobile contact number and ask nicely if they can give you first right to a cancellation, note it down. Explain you've had a no show as well, see what they can come up with.

13-12-2011, 22:13	#4
thenry XIV Join Date: Dec 2009 Location: Crawley Age: 35 Services: Three Unlimited Posts: 14,908	Re: Upgrading From 50mb To 100mb To be honest with you mate I didn't realize how much work some area techs are under which is a lot. So everythings been sorted £££ wise? its the tech booking, the long wait you're complaining about? if so, tomorrow during the day call VM and ask to speak to "retentions/thinking of leaving" and ask them if they can move the booking forward. They will then forward it to the relevant agents to see if it can be done, also at this point give them your mobile contact number and ask nicely if they can give you first right to a cancellation, note it down. Explain you've had a no show as well, see what they can come up with.