Quote:
Originally Posted by Russ
BT also use Indian callcentres for their BB tech support.
|
That is a huge disincentive to try Infinity.
Of course the other huge disincentive is that Infinity is run by BT.
Quote:
Originally Posted by Russ
The worrying trend is that a lot of companies seem to accept Indian callcentres to be as 'normal' as "press 1 to be put through to the wrong department, press to 2 to be cut off, press 3 to get through to someone who is very nice but no help whatsoever etc etc" telephone systems.
|
