Quote:
Originally Posted by Digital Fanatic
What exactly is your bill? You says it's £150 - £170, then it's £120? But you don't use the 'phone? I'm confused? 
The best thing would be to get your latest bill and itemise it here, then we could advise further.
Also your daughter would have got a faster install as I'm assuming she was a move and transfer and was an existing customer? Where as you want to upgrade and already have a service. Plus over 2 weeks ago is November.. December is a very busy month for installs. |
The heavy use phone line has always been billed separately for my personal accounting reasons and averages over £60 per month. At the time I signed up well over 8 years ago a second phone line was part of the offer, the other phone is listed as ex directory, handy for family and friends but rarely used for outgoing calls.
Her new TV channel package is identical to mine, full XL including all HD channels, sports, movies etc.
She was not an existing customer, it is totally new contract/install.