Thread: Are 10 meg customers being conned ?
View Single Post
Old 11-12-2011, 19:56   #11
Andrewcrawford23
Inactive
 
Join Date: Aug 2005
Location: Scotland
Age: 43
Services: Virgin Media - XL Plus package with XXL broadband SKY HD Multiroom Freeview HD Freesat HD
Posts: 2,816
Andrewcrawford23 has reached the bronze age
Andrewcrawford23 has reached the bronze ageAndrewcrawford23 has reached the bronze ageAndrewcrawford23 has reached the bronze ageAndrewcrawford23 has reached the bronze age
Re: Are 10 meg customers being conned ?
Quote:
Originally Posted by Subliminal Aura View Post
Hi,

I've been a cable customer (Telewest now Virgin Media) from around the year 2000 to present and have had the pleasure to have experienced a variety of levels of packages. From the beautiful low latent 0.5 meg service right up to the dreadful 100 meg services we have today.

I've been downgrading my services over the past year and here's the thing I'm most shocked about - the 10 meg performance !

Obviously speedtest will show 10 meg results and ping plots on an idle connection are 'satisfactory' - Satisfactory, but not clean enough by any means. So the first thing I noticed was the BBC live news stream saying that it didn't have enough bandwidth and my trading platform intermittently failing.

Surely this can't be - 10 meg is plenty of bandwidth for these applications but what if Virgin Media is deliberately shaping 10 meg customers just to coax them into upgrading ?

As I've mentioned ping plots and speedtests are satisfactory and are in line with what you would expect from their 30 meg and higher packages but here is the caveat....

' Simultaneous connections and Virgin QoS '

When streaming spotify or youtube the rest of my network grinds to a halt with ping spikes at 0.5s 1s 1.5s 2s (these spikes are too round to be random). I've never experienced anything like this before and can provide detailed charts of every service I've had since 2000

There's either something very fishy about this 10 meg service or I've developed a fault during the downgrade - if that is even possible.

I'll be in touch with CS to see if I have a fault but in the interim would any of you 10 meg customers like to share your experiences ?

Thanks for reading
the bbc iplayer said i didnt have neough bandwidth an i am on 50mb, i foudn out it was two problems firstly bbc was quite overloaded that day so it was them not having enough bandwidth as when i used ther eown speed test it said i had 48mb so clearly i had enough bandwidht, the secodn problem was i forgot i had reinstall windows recently and had not optismtic my computer for the connection ie over 2mb which is what xp is optismised for. i change the register settings and hay presto problem solved
Andrewcrawford23 is offline   Reply With Quote