Quote:
Originally Posted by paultrademark
What happens if you get an 'indian' who works in a UK call centre?
Borderline racism IMO
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So the banks and insurance companies advertising 'UK only call centres' are being racist, then?
It is not unreasonable (or racist) for customers to expect to deal with people who can communicate with them on their own terms.
And what does it say about companies who evidently put doing things on the cheap, above providing an acceptable and respectful service to their customers?