Cable Forum - View Single Post - Coming Soon to Virgin TV (2011) Vol. III.

neilo · 09-12-2011, 19:58

The reason why call centres in India are not that big a hit with people in the UK is just down to the fact that the more successfully two people communicate with each other on any given topic (normally but not always), directly correlates to how great a match there is between them on ALL of the following:

1) Knowledge of the subject
2) Aptitude
3) Personality
4) Life experiences
5) Cultural background

The problem is that people in India don't match with people in UK on numbers 4 and 5. However, when I have spoken to Indian people in the UK, things are usually very good because they have more of a match with me on all the above. It's not racism, it's just problems with communication.

So...... Sky Sports red button coming to TiVo anytime soon then?

09-12-2011, 19:58	#5016
neilo Inactive Join Date: Nov 2008 Location: Brizzle Services: V6, 350mb Broadband, Phone Posts: 359	Re: Coming Soon to Virgin TV (2011) Vol. III. The reason why call centres in India are not that big a hit with people in the UK is just down to the fact that the more successfully two people communicate with each other on any given topic (normally but not always), directly correlates to how great a match there is between them on ALL of the following: 1) Knowledge of the subject 2) Aptitude 3) Personality 4) Life experiences 5) Cultural background The problem is that people in India don't match with people in UK on numbers 4 and 5. However, when I have spoken to Indian people in the UK, things are usually very good because they have more of a match with me on all the above. It's not racism, it's just problems with communication. So...... Sky Sports red button coming to TiVo anytime soon then?