Quote:
Originally Posted by paultrademark
What happens if you get an 'indian' who works in a UK call centre?
Borderline racism IMO
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Racism???? What utter rubbish!
I myself have been frustrated, not at the call centre staff themselves, but at VM insistence of having their call centres based outside the UK. On more than one occasion I've had to ask technical questions and talking to someone over a time delayed line when their first language may not be English is time consuming and frustrating. I've never been rude to the staff as, I repeat, they are just employees of VM and it's VM's fault.
Racism is a horrible accusation to throw at someone willy-nilly.