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Old 09-12-2011, 08:45   #5002
geordiechris
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Join Date: Oct 2011
Location: Newcastle
Posts: 363
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Re: Coming Soon to Virgin TV (2011) Vol. III.

Quote:
Originally Posted by Digital Fanatic View Post
Sounds like a repull is needed. If you feel you are getting nowhere then may I suggest posting on our Community Forum? The 2nd line TV guys monitor that forum and can access your account. We (VM Staff) can't on here for data protection reasons.

http://community.virginmedia.com/
Thanks Digital. The TiVo lass that I spoke to last night (eventually and after 40 mins on the phone to India) suggested a repull and apparently she's putting her suggestion on the engineers job sheet. We'll see if anything gets sorted then
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