Thread: Virgin Media to Double Broadband Speed
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Old 08-12-2011, 18:26   #87
Tim Deegan
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Re: Speed doubling?
Quote:
Originally Posted by Digital Fanatic View Post
Yes it does... Myself and other VM Staff on here have said already, you should have been given help when you called.
Please don't think that I am blaming you, or any other member of VM staff on this forum. I know it must be very embarrassing when the company you work for doesn't operate to your standards.

Quote:
Originally Posted by Digital Fanatic View Post
I'm trying to find out if it's happening all the time or you got a "bad" agent/Manager when you called the offshore centre.
Thanks for that.

This is just another example of why VM shouldn't use overseas call centres.
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