Thread: 50M Bye Bye Virginmedia
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Old 08-12-2011, 01:48   #2
greeninferno
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Re: Bye Bye Virginmediocre.com
Quote:
Originally Posted by Phil53 View Post
Had a nice ride on the 50mb service for the first nine months. Slower, slower, slowest!

After much agro for 9 months Virgin caved in and refunded 90% of my charges.

Service went back to normal eventually and for a few months it was ok.

Now its getting so poor it never gets above 20-30mb if we are lucky.

Rather than go through the trauma of more stories and excuses I signed up with BT Infinity.

I was happy to give up £28 a month on 50mb service which never was and get up to 40mb for £20.

Well I got a letter in writing stating never lower than 34.6mb download and 10mb upload.

Been on for three days and average 38mb almost everywhere I go. Very happy indeed!

Went to exactly the same sites and large test files as the Virgin connection and the speed was 2 to 3 times as good.

What can I say other than I assume that the 50mb connection is traffic managed or has yet another "capacity issue" as it had for 9 months last time.

So I gave virgin a good shot but now its time to go and fair thee well.

I wish you all good luck and the best of luck, your going to need it if my experience is anything to go by!

Phil53
sorry to hear about your experience

can i ask how far you are from your exchange?
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