Cable Forum - View Single Post - New Acceptable Usage Policy from VM (discussion)

TokSik · 07-12-2011, 15:50

Having read right through this thread, I'm a bit shocked to see some of the comments where some of you expect everyone who has bought a service (it doesn't matter what speed or download level) to be "nice" to the other users on their street or that use the same contended line, by using these resources in a way that doesn't restrict others use of it.
Well bugger that. We're not living in a socialist republic where everyone gets the same of everything (except for those that are more equal than others). If I buy a service, I expect to get exactly what was advertised to me to induce me to buy it - not something that turns out to be a half arsed service that I should use "responsibly" for the administrative convenience of the firm that sold it to me. That's the equivalent of saying that anyone who's bought a car should only drive it at the speed the other road users prefer at the time they are using it (who might happen to be all grannies who prefer to drive at 10 mph on a 60 mph road).
If VM have advertised a service stating no download limits, no speed limits (up to the bought speed limit) and have omitted to inform the buyer that there may / will be a cap placed on the advertised download speed or quantity, then they are committing a criminal offence if they don't have the capacity to fulfil what they have sold, (by misleading the consumer into buying that service).
A trader who is guilty of an unfair commercial practice under the regulations (The Consumer Protection from Unfair Trading Regulations 2008 (SI 1277)) has committed a criminal offence for which they can be fined and/or imprisoned. The offences are:-
1) one of the 31 specific unfair commercial practices
2) misleading actions
3) misleading omissions
4) aggressive practices
It isn’t good enough to expect someone (like some of the users of this forum) who has bought a service, to accept a service lesser than that they have paid for, by limiting their own usage to “help other people locally”.

07-12-2011, 15:50	#107
TokSik Inactive Join Date: Dec 2011 Location: Bedford Age: 71 Services: 10 meg cable Freeview no landline Tesco mobile - 750 mins + 5000 txts + 1gig internet for £10 p/m Posts: 5	Re: New Acceptable Usage Policy from VM (discussion) Having read right through this thread, I'm a bit shocked to see some of the comments where some of you expect everyone who has bought a service (it doesn't matter what speed or download level) to be "nice" to the other users on their street or that use the same contended line, by using these resources in a way that doesn't restrict others use of it. Well bugger that. We're not living in a socialist republic where everyone gets the same of everything (except for those that are more equal than others). If I buy a service, I expect to get exactly what was advertised to me to induce me to buy it - not something that turns out to be a half arsed service that I should use "responsibly" for the administrative convenience of the firm that sold it to me. That's the equivalent of saying that anyone who's bought a car should only drive it at the speed the other road users prefer at the time they are using it (who might happen to be all grannies who prefer to drive at 10 mph on a 60 mph road). If VM have advertised a service stating no download limits, no speed limits (up to the bought speed limit) and have omitted to inform the buyer that there may / will be a cap placed on the advertised download speed or quantity, then they are committing a criminal offence if they don't have the capacity to fulfil what they have sold, (by misleading the consumer into buying that service). A trader who is guilty of an unfair commercial practice under the regulations (The Consumer Protection from Unfair Trading Regulations 2008 (SI 1277)) has committed a criminal offence for which they can be fined and/or imprisoned. The offences are:- 1) one of the 31 specific unfair commercial practices 2) misleading actions 3) misleading omissions 4) aggressive practices It isn’t good enough to expect someone (like some of the users of this forum) who has bought a service, to accept a service lesser than that they have paid for, by limiting their own usage to “help other people locally”.