Hi guys have barely been able to connect here have to keep trying to refresh page till it loads

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Anyone know if anything happening in ne5 newcastle past 4 days have been poor superhub reseting and slowish loading, but tonight cannot do anything like being back on dialup with packet loss
Tracing route to
www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:
1 10 ms 10 ms 7 ms cpc2-benw10-2-0gw.gate.cable.virginmedia.com [77.103.60.1]
2 * * * Request timed out.
3 * 11 ms * gate-geam-1a-tenge71.network.virginmedia.net [62.30.245.33]
4 8 ms * 8 ms gate-core-1a-ae0-0.network.virginmedia.net [80.0.144.81]
5 30 ms 11 ms 12 ms leed-bb-1a-as4-0.network.virginmedia.net [213.105.175.165]
6 36 ms 15 ms * popl-bb-1b-as1-0.network.virginmedia.net [62.253.185.238]
7 * 18 ms * winn-bb-1a-as1-0.network.virginmedia.net [212.43.162.193]
8 17 ms * 18 ms win-dc-a-v900.network.virginmedia.net [62.253.188.162]
9 22 ms 19 ms 20 ms git-dmz4-css-4bvip07.network.virginmedia.net [2
12.250.162.12]
Trace complete.
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 315000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 139 55616000 Kbits/sec 315000000 Hz 7.8 dBmV 40.5 dB Hybrid
Locked QAM256 137 55616000 Kbits/sec 299000000 Hz 7.7 dBmV 41.9 dB Hybrid
Locked QAM256 138 55616000 Kbits/sec 307000000 Hz 7.8 dBmV 41.6 dB Hybrid
Locked QAM256 140 55616000 Kbits/sec 323000000 Hz 7.7 dBmV 41.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 31.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 10331
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 10585
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Hope someone can give some help or info thanks.
Will try and get back on to check for repies

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