Quote:
Originally Posted by kwikbreaks
Chrysalis - you can read the community thread that documents the history of this here - http://community.virginmedia.com/t5/.../773141#M81219
I'm now not sure what to do. Given the HR Dis fault on the phone line which I imagine will remain the same if I get it reconnected I face weeks of hassle if I move to ADSL. I need to keep the Vonage VOIP til April sometime anyhow or pay a disconnection charge. Infinity isn't scheduled until December 2012 and of course I've no guarantee that my cab would be upgraded anyway. I would like faster than 10Mbps so I may just risk an upgrade to 30 unless they try on the £30 activation charge which I certainly won't be paying as all it needs is a config change.
There is some upstream congestion evident even at 10am on a Sunday...
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Thanks for the link.
if your only alternative is adsl it makes the choice hard I agree. eg. my alternative is 4-5mbit adsl stable or 6mbitish unstable which VM still clearly beats, FTTx is not even planned for my area no date nada. However if FTTx is available I would be off like a shot. All user's reports i have seen suggest the % of BT customers with significant problems on FTTC is extremely low.
I got confirmation of downstream congestion and my last 24 hours graph suggests I also have very high upstream utilisation as well. I didnt notice it as I wasnt using my pc during that time so was just luck.
Complaing to CISAS may get you somewhere but you have to wait 8 weeks afterl your original complaint date has passed.