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Old 05-12-2011, 00:04   #5
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Pay more for 100mb but get a worse service

I'm sure 100mb calls have only been dealt with by 2nd line, they work 8am - midnight 365 days. This is moving to all broadband agents shortly.. the person you spoke to should have tried to help though.

Masque might know more about this.
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