Quote:
Originally Posted by buckleb
After a reboot of the superhub I had half decent speeds again, but less than an hour later it dropped back to 6Mb.
I will be calling Virginmedia on Monday to get my upgrade cancelled and return to 50Mb. If that is just as bad I will reduce the service to the lowest tier.
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I called CS on saturday and asked to be dropped back to 50mb with no problem. Speeds are now back to a decent ~48mb without any wild fluctuations 100mb was giving me. Hopefully you will have the same outcome.
All in all I dont think my network area can support 100mb and I feel somewhat duped by Virgin. They should test this more thoroughly before wasting their time and my time. Maybe I will return should it improve.
In the end I got a refund for the month of bad service and 6 months of Spotify truly free with effectively no upgrade.