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Old 02-12-2011, 23:59   #3
thenry
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Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 14,947
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Re: Connection grinding to a halt since a week ago?!

how long has this been going on because there still seems to be issues.

regarding your power levels...

http://www.cableforum.co.uk/board/34896851-post3.html

going by the above link your down levels are ok although if you wanted you could have an attenuator fitted to lower the levels a little. your up levels are minimum going by the link above which might need looking at ?

call VM 150, raise the packet loss issue (grab a ref number if possible)-no ref- post the packet loss on VMs community forum and just wait until you get a response. book a tech to sort your power levels via the 150 call
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