At about midnight my internet went down. So i thought oh well, this happens occasionally, so I'll leave it an hour or so.
Then after leaving it for two hours it still didn't work. So I did all the usual, rebooted bothe the modem and my PC. But it still didn't work.
So I called VM, and obviously went through to an overseas call centre. They actually told me that if I only had 50mb, then they could help me, but as I have 100mb, then that department is closed.
So basically I pay more for 100mb, but get a worse service than if I had 50mb