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buckleb · 01-12-2011, 21:20

Can anyone tell me how long I have, after a service upgrade, to cancel a service without penalty?

I had my 100Mb upgrade yesterday, after having a near faultless 50Mb service. I now find my speed has dropped to less than 4Mb/sec... speeds that I haven't seen for years!

I had hoped that my experience would be different than that of others who have found themselves in a similar situation, but alas not.

01-12-2011, 21:20	#1
buckleb Inactive Join Date: Apr 2006 Location: Sawbridgeworth Services: Vivid 200 Tivo 500GB Posts: 366	VM Cancellation policy? Can anyone tell me how long I have, after a service upgrade, to cancel a service without penalty? I had my 100Mb upgrade yesterday, after having a near faultless 50Mb service. I now find my speed has dropped to less than 4Mb/sec... speeds that I haven't seen for years! I had hoped that my experience would be different than that of others who have found themselves in a similar situation, but alas not.