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Originally Posted by Jon123
I've noticed the same problems since getting the hub. Was using one of the old modems through a Netgear and pings were fine all day, last night I couldn't find a game on CoD due to my ping. Rebooting the router did fix this momentarily though, so could be a capacity issue...
Give Virgin a ring and show them these graphs, maybe they have an explanation?
Hope this helps  |
If you read the OP's original post, they've already told him its a capacity issue, and given him a date for a fix.
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"high utilisation on your upstream which will be causing high latency mainly during peak hours. This fault is under reference F001801604 is the response and a fix date of 6 Dec 2011
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Not really sure what everyone is expecting VM to do. They've acknowleged an issue. They've stated what the issue is, along with a fault reference. They've stated a fault fix date.
Its not ideal that the fault exists, but I don't think that they can do much more than they are doing at the moment. Maybe if the fix date was to keep getting pushed back as has happened to some in the past, there'd be an issue for concern..
I'd say, give VM their fair chance to fix it.