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Old 30-11-2011, 10:18   #13
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: Service status checker

Quote:
Originally Posted by Rob View Post
Even if it does accept your details, it lies. Over the weekend it showed my area's broadband was fine. Yet when you call faults, you get a recorded message that it was broke. And of course if you do have broadband faults, unless you are posh enough to have a smartphone, you can't check it anyway.
We are trying to improve the Status Checker, as we know sometimes it doesn't give you information, especially around broadband faults. P2 faults that are not cab related are the main ones that don't show.

The free status line will give you and service announcements though 0800 561 0061
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