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webdudeuk · 30-11-2011, 01:13

I'm in the Fallowfield area of Manchester and have had really slow broadband speeds during peak times for the past few months. When I called Virgin they told me that they have planned to fix the over utilisation issue in the area in January and offered me a discount. From my experience in past years in area M20, Withington, the promised upgrades never seemed to resolve the issues.

I wanted to make people aware so they can call Virgin, to make sure they get the discount they are entitled to and also to make sure that Virgin have the incentive to ensure that the issue is fixed. (They have aggressive marketing in the student area despite being over capacity).

My speeds are normally 30mbps but between 17:00 and 01:00 my speeds are under 1mbps.

30-11-2011, 01:13	#1
webdudeuk Inactive Join Date: Dec 2007 Posts: 5	M14 Fallowfield Poor Speeds I'm in the Fallowfield area of Manchester and have had really slow broadband speeds during peak times for the past few months. When I called Virgin they told me that they have planned to fix the over utilisation issue in the area in January and offered me a discount. From my experience in past years in area M20, Withington, the promised upgrades never seemed to resolve the issues. I wanted to make people aware so they can call Virgin, to make sure they get the discount they are entitled to and also to make sure that Virgin have the incentive to ensure that the issue is fixed. (They have aggressive marketing in the student area despite being over capacity). My speeds are normally 30mbps but between 17:00 and 01:00 my speeds are under 1mbps.