Cable Forum - View Single Post

SwgLee · 29-11-2011, 23:03

Too many people in lots of different areas seem to have major issues today. It would be nice if Virgin told us what was going on instead of having everything on a green light, working at intended when it clearly isnt. I still have less than 1 meg when its working and its been over 4 hours now but according to Virgin everythings fine.

Awfull customer server to be honest. Ill try again in the morning to see if fixed and if not ill call cancellations as gauranteed to get a UK person to speak to then.

I can understand things go wrong BUT for gods sake tell us and not tell us everything is fine and no faults

29-11-2011, 23:03	#35
SwgLee Inactive Join Date: Oct 2007 Posts: 39	Re: Slow speeds nationwide today Too many people in lots of different areas seem to have major issues today. It would be nice if Virgin told us what was going on instead of having everything on a green light, working at intended when it clearly isnt. I still have less than 1 meg when its working and its been over 4 hours now but according to Virgin everythings fine. Awfull customer server to be honest. Ill try again in the morning to see if fixed and if not ill call cancellations as gauranteed to get a UK person to speak to then. I can understand things go wrong BUT for gods sake tell us and not tell us everything is fine and no faults