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KillswitchEdge · 29-11-2011, 23:40

Hey all,

Posted about this in another thread but it's apparently unrelated to that topic.

I'm in the Burnley area and I've been experiencing intermittent internet downtime all day, my connection works fine at some moments and then all of a sudden it'll drop entirely and I'll slowly get access back over the next 10-20 minutes, like websites come back one-by-one (usually beginning with Yahoo.co.uk, at least from my perspective). I've reset my modem and router, flushed my DNS repeatedly and none of it is having any effect. Furthermore, my modem lights all appear normal.

Anyone got any idea what the issue may be? I was provided with an attenuator the last time an engineer was called out, and I've tried with and without it, and it makes no difference.

Do you guys think this is a temporary thing or should I contact tech support? I would rather not have to deal with tech support, but if it's the only option I guess I have no choice hehe.

Cheers for any advice you guys can give,

KsE

---------- Post added at 22:40 ---------- Previous post was at 21:59 ----------

Update:

Tried changing my DNS settings using OpenDNS in the brief moments of functioning internet connection and everything seems totally fine now, guessing VM's DNS servers are malfunctioning perhaps?

Either way, this problem's alleviated for the moment anyway, but I'm not a huge fan of having to go around VM's own systems just to access the internet.

29-11-2011, 23:40	#1
KillswitchEdge Inactive Join Date: Mar 2005 Location: Brierfield, Lancashire, UK Age: 42 Services: Virgin Media 50mb, XL TV, XL Phone Posts: 119	Periodic disconnects? Hey all, Posted about this in another thread but it's apparently unrelated to that topic. I'm in the Burnley area and I've been experiencing intermittent internet downtime all day, my connection works fine at some moments and then all of a sudden it'll drop entirely and I'll slowly get access back over the next 10-20 minutes, like websites come back one-by-one (usually beginning with Yahoo.co.uk, at least from my perspective). I've reset my modem and router, flushed my DNS repeatedly and none of it is having any effect. Furthermore, my modem lights all appear normal. Anyone got any idea what the issue may be? I was provided with an attenuator the last time an engineer was called out, and I've tried with and without it, and it makes no difference. Do you guys think this is a temporary thing or should I contact tech support? I would rather not have to deal with tech support, but if it's the only option I guess I have no choice hehe. Cheers for any advice you guys can give, KsE ---------- Post added at 22:40 ---------- Previous post was at 21:59 ---------- Update: Tried changing my DNS settings using OpenDNS in the brief moments of functioning internet connection and everything seems totally fine now, guessing VM's DNS servers are malfunctioning perhaps? Either way, this problem's alleviated for the moment anyway, but I'm not a huge fan of having to go around VM's own systems just to access the internet.