Quote:
Originally Posted by slowcoach
This just may be a fluke but after calling numerous times dialling 150 and getting Bangalore I decided to change tactics, dialling 150 again the robot asked me if the line I was using was on the same account as the problem I was calling about, this time I selected no, then I was given a number of options to which I selected to speak to a CA and I was immediately connected to a UK CS Advisor who then proceeded to ask me questions relative to my account, eventually, when she was satisfied I was who I said I was she dealt with my query.
Now I know that if you play cards long enough you will probably be dealt four aces eventually but it did seem strange that after trying for a few days and always getting through to Delhi that I got through to the UK first time after initially pretending I was calling on someone else's behalf.
Worth a try next time you call 150.
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Just ring 150 then option 5 then option 2 gets you Customer Relations who will then transfer you.