Cable Forum - View Single Post - Punters even more dissatisfied by Virgin Media's package

Ignitionnet · 26-11-2011, 09:32

Services are now fine, customer service has always been a potentially painful experience. When I have a pain free and efficient interaction with customer service it is a pleasant surprise and the exception rather than the rule, which is a shame.

26-11-2011, 09:32	#7
Ignitionnet Inactive Join Date: Jun 2008 Location: Leeds, West Yorkshire Age: 47 Posts: 13,995	Re: Punters even more dissatisfied by Virgin Media's package Services are now fine, customer service has always been a potentially painful experience. When I have a pain free and efficient interaction with customer service it is a pleasant surprise and the exception rather than the rule, which is a shame.