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Old 25-11-2011, 20:07   #39
The Installer
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Join Date: Mar 2007
Location: West Midlands
Services: Telewest Stuff
Posts: 241
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Re: Get ready for the biggest joke ever.......

Quote:
Originally Posted by thenry View Post
have they tested whether full speed reaches your SuperHub? I'm sure I've had a few agents in the past test the speed from their end.
They can't do that, so don't believe everything they say on the phone ....

All their tools can see are the signal levels and provisioning status of the modem etc. They can't run remote speedtests from their end!
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