Quote:
Originally Posted by KenK
Um, is that not VM's job? To supply the customer with the service that they have agreed to pay for? Without the customer having to check up on them? Or is that too much to hope for from a 21st century technology company?
|
So you'd rather someone go with a substandard service for however long it takes to get an engineer back in, when a simple check and phonecall can fix provisioning issues, just because its "not their job"?
Granted in this case its not a provisioning issue, but still, a check of your own never hurts.
You'd do very well in beurocracy, or unionism. "Can't do that, not my job."