Re: Get ready for the biggest joke ever.......
If you're talking solely about getting your old VMNG300 reinstated then offshore support are useless (and quite possibly, generally useless) so it's a waste of time dealing with them. Ping a mail to the CEO and explain, calmly and honestly without getting stressed, your situation. You should find yourself communicating with people that actually care about how the customer feels and not just whether your Direct Debit has been paid for the month.
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