Quote:
Originally Posted by denphone
Of course there will be a few bugs and glitches with the update but l think it has been wildly exaggerated to be worse then it actually is.
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How much worse can you get than a software update rendering the box completely useless to the user?
Engineer came out to me this afternoon, checked the signal levels (which were fine, as expected), and swapped it out for a new box. It auto-updated itself to 15.2 and so far (about 5 hours) not a single reboot, so fingers crossed the new box behaves itself.
Decent service after reporting the incident on Tuesday evening, but I've obviously lost all of my recordings and have spent over 2 hours setting all of my season passes, wildcards etc up to get it back to how I want it.
Admittedly the issue has not affected the majority of users (those with issues will always should loudest), but for those that are affected "a few bugs and glitches" doesn't come close to covering it!!