View Single Post
Old 18-11-2011, 14:00   #1
marlot
Inactive
 
Join Date: Nov 2011
Posts: 30
marlot is an unknown quantity at this point
Trying to upgrade to Tivo at fair cost

I currently have a V+ box and a V box. I believe I pay an extra £5 a month for the second box.

I called CS twice this week to try to find out how much my bill would change if I changed to
1 x TIVO and 1 x V box; or
1 x TIVO and 1 x V+ box; or
2 x TIVO

Just so that I can make an informed decision. The bit that was consistent was £49.99 for the TIVO, plus £3/month. But I didn't seem to be able to get to a straight answer on the overall cost change for the three options.

Both operators said that I could retain the V+ box (either for free or for £25, depending which person I was speaking with). When I asked whether that meant the £5 a month I currently pay would be knowcked off my bill I couldn't get a straight answer.

Can anyone help or advise? I'm beginning to wonder whether to approach it in two steps. First cancel the second box on today's service, making sure my bill comes down by the £5/month. Then after that's done, ring up and upgrade to a TIVO, taking the option to keep the V+ box for the second room
marlot is offline   Reply With Quote