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Old 15-11-2011, 13:30   #10
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Mixed messages on outages

Quote:
Originally Posted by v0id View Post
In the early stages of outages, Virginmedia's right hand has never known what the left is doing
In what way?

---------- Post added at 13:30 ---------- Previous post was at 13:29 ----------

Quote:
Originally Posted by adrian7886 View Post
Anyone else in Portsmouth area having issues with BB since Friday 11th? The message on the fault line changes every day so I’m never quite sure if there is general outage or not? Yesterday it was PO7 which is my area.

When I check this link:
https://my.virginmedia.com/faults/service-status
It says there is no issue but there most certainly is. The link below says there are issues but is not that specific.
https://national.virginmedia.com/ser...cements/status

When I called the helpline Sunday they told me there wasn’t an issue in my area and that they would dispatch any engineer to me Weds the 16th.
It’s all a bit confusing. Do I cancel the engineer as there is a general outage or let him come out which may prove to be a waste of time for us both?
The outage in PO7 is resolved from yesterday confirmed fixed at 11:40am today
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