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Old 15-11-2011, 10:56   #8
kwikbreaks
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Join Date: May 2010
Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP.
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kwikbreaks has reached the bronze age
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Re: When should I start to worry about speed?

Quote:
Originally Posted by otguk View Post
Where would I start to find info on my congestion if that's what it is?
You probably won't. If you've ruled out connection issues and used reliable sources for your tests then wildly varying speeds are most likely pointers to local congestion issues. If you ask about this on the VM community forum http://community.virginmedia.com/t5/...band/bd-p/50mb they will check the utilisation for you although you'll need to post up modem stats or they'll just ask for them.

Try setting up a TBB monitor - http://www.thinkbroadband.com/ping/monitors.html You'll probably need to delve into the Superhub advanced settings to tell it to respond to a Wan ping (might be called ICMP). If it looks like a mad punks hairdo with loads of blue and yellow then that's bad news although you may want to post it here to get somebody to interpret it (there's a thread dedicated to them)
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